Terms of Use & Conditions

‘Vimla Ramkrishna Bajaj Eye Hospital’, a unit of Nav Bharat Jagriti Kendra is the author and publisher of the website www.bajajeye.com. Vimla Ramkrishna Bajaj Eye Hospital owns and operates the services provided through the Website.

The following Terms of Use and Conditions (“Terms”) govern your use of the Vimla Ramkrishna Bajaj Eye Hospital’s website www.bajajeye.com. By accessing or using this Website, you agree to be bound by all these “Terms”. Please read all “Terms” & “Conditions” in full before using the website.

1. CONDITIONS OF USE:

You must be 18 years of age or older to register, use the services, or visit or use the website in any manner. By registering, visiting and using the website or reading all “Terms”, you represent and warrant to Vimla Ramkrishna Bajaj Eye Hospital that you are 18 years of age or older, and that you have the right, authority and capacity to use the website and the services available through the website, and agree to and abide by all “Terms”.

2. TERMS OF USE APPLICABLE TO ALL USERS:

The terms in this section/ Clause 2 are applicable to all Users of the website.

          1. END-USER ACCOUNT AND DATA PRIVACY

      1. Vimla Ramkrishna Bajaj Eye Hospital may by its services, collect information relating to the devices through which you access the website, and anonymous data of your usage. The collected information will be used only for improving the quality of Vimla Ramkrishna Bajaj Eye Hospital’s services and to build new services.
      2. The website allows Vimla Ramkrishna Bajaj Eye Hospital to have access to registered users’ personal information or data such as name, email, phone number, gender and age for communication purpose so as to provide you a better way of booking appointments and for obtaining feedback in relation to the services provided.
      3. The terms “personal information” and “personal data” are defined and explained in the “Privacy Policy”.
      4. The User is expected to read and understand the “Privacy Policy”, so as to ensure that he or she has the knowledge of all information collected through the website.
      5. Vimla Ramkrishna Bajaj Eye Hospital shall not be responsible in any manner for the authenticity of the personal information or personal data or information supplied by the User to Vimla Ramkrishna Bajaj Eye Hospital or provided on the website or to any other person acting on behalf of Vimla Ramkrishna Bajaj Eye Hospital.
      6. The User is responsible for maintaining the confidentiality of the User’s account access information and password, if the User is registered on the Website. The User shall be responsible for all usage of the User’s account and password, whether or not authorized by the User. The User shall immediately notify Vimla Ramkrishna Bajaj Eye Hospital of any actual or suspected unauthorized use of the User’s account or password. Although Vimla Ramkrishna Bajaj Eye Hospital will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Vimla Ramkrishna Bajaj Eye Hospital or such other parties as the case may be, due to any unauthorized use of your account.
      7. If a User provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Vimla Ramkrishna Bajaj Eye Hospital has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Vimla Ramkrishna Bajaj Eye Hospital has the right to discontinue the Services to the User at its sole discretion.’
      8. Vimla Ramkrishna Bajaj Eye Hospital may use such information collected from the Users from time to time for the purposes of debugging customer support related issues.

          2. LISTING CONTENT AND DISSEMINATING INFORMATION

      1. All information, illustrations, demonstrations and simulations provided on the website are not intended to be a substitute for professional medical advice. Always consult with a doctor about your vision problem and treatment for the same.
      2. It is hereby expressly clarified that, the information that you obtain or receive from Vimla Ramkrishna Bajaj Eye Hospital, and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the Website is for informational purposes only. We make no guarantees, representations, or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise or other information provided on the Website. In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on such information.
      3. The Website may be linked to the website of third parties, affiliates, and business partners. Vimla Ramkrishna Bajaj Eye Hospital has no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through our website. Inclusion of any link on the Website does not imply that Vimla Ramkrishna Bajaj Eye Hospital endorses the linked site. User may use the links and these services at User’s own risk.
      4. Vimla Ramkrishna Bajaj Eye Hospital assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect User’s equipment on account of User’s access to, use of, or browsing the Website or the downloading of any material, data, text, images, video content, or audio content from the Website. If a User is dissatisfied with the Website, User’s sole remedy is to discontinue using the Website.
      5. If Vimla Ramkrishna Bajaj Eye Hospital determines that you have provided fraudulent, inaccurate, or incomplete information, including through registration or appointment booking or feedback or any other means, Vimla Ramkrishna Bajaj Eye Hospital reserves the right to immediately suspend your access to the Website or any of your accounts with Vimla Ramkrishna Bajaj Eye Hospital and makes such declaration on the website alongside your name as determined by Vimla Ramkrishna Bajaj Eye Hospital for the protection of its business and in the interests of Users. You shall be liable to indemnify Vimla Ramkrishna Bajaj Eye Hospital for any losses incurred because of your misrepresentations or fraudulent feedback that has adversely affected Vimla Ramkrishna Bajaj Eye Hospital or its Users.

          3. DOCTOR APPOINTMENT BOOKING AND CALL FACILITY

Vimla Ramkrishna Bajaj Eye Hospital enables Users to book doctor appointments through two methods:

a) Book facility on the website that allows Users book an appointment online through the Website by making a payment or fee.

b) Telephonic services – a patient may call the helpline numbers provided on the website which connect Users directly to the Vimla Ramkrishna Bajaj Eye Hospital representatives who may give confirmation on the date of appointment.

      1. Vimla Ramkrishna Bajaj Eye Hospital will ensure Users are provided confirmed doctor appointments on the Book facility. However, Vimla Ramkrishna Bajaj Eye Hospital holds the discretion and has the right to reschedule or cancel any doctor appointment.
      2. If a User or any person without registering on the website has utilized the telephonic services, Vimla Ramkrishna Bajaj Eye Hospital reserves the right to store such information and/or conversation of the User, in accordance with our Privacy Policy.
      3. The results of any search Users perform on the Website for services or treatments, or departments should not be construed as an endorsement by Vimla Ramkrishna Bajaj Eye Hospital. If the User decides to engage and book a doctor appointment to seek medical services, the User shall be doing so at his/her own risk.
      4. The User or the patient when books a doctor appointment online through the website, will get a ‘Booking Number’ through SMS on the shared mobile number, which the User or the patient will have to show at the OPD counter/ Registration counter at the Vimla Ramkrishna Bajaj Eye Hospital’s hospital or the clinic after visiting physically to consult with the doctor on the appointment day.
      5. In case of a ‘Patient-No-Show (P.N.S)’ (defined below), where the User or the patient does not show-up at the Vimla Ramkrishna Bajaj Eye Hospital’s hospital or clinic on the date of appointment within the appointment time:
        1. Vimla Ramkrishna Bajaj Eye Hospital holds the discretion and the right to cancel the appointment and the fee taken while online appointment booking process, will not be refunded.
        2. Patient-No-Show (P.N.S.) for the purposes of these Terms and Conditions, is defined as, any instance where a User or a patient, who booked an appointment on the Website using the Book Appointment facility, has not turned up for the appointment on the date of appointment and within the time of appointment, without cancelling or rescheduling in advance.
        3. The User or the patient is suggested and advised to visit the hospital or the clinic 30 minutes before the appointment time on the date of appointment. In case the User or the patient do not report within the time of appointment, Vimla Ramkrishna Bajaj Eye Hospital holds the discretion and the right to cancel the appointment and may decide not to oblige the appointment.
        4. Vimla Ramkrishna Bajaj Eye Hospital reserves the right to make the final decision in case of a conflict.

          4. DOCTOR APPOINTMENT RESCHEDULING

      1. When a User or a patient books an online doctor appointment, the appointment can be rescheduled by the User or the patient till 48 hours from the time of appointment after which the appointment cannot be rescheduled.
      2. An online appointment once booked and confirmed for a specific Vimla Ramkrishna Bajaj Eye Hospital’s hospital or clinic, cannot be rescheduled by the User or the patient to a different Vimla Ramkrishna Bajaj Eye Hospital’s hospital or clinic. Reschedule of appointments are allowed only for the same hospital or clinic for which the appointment is booked previously.

          5. DOCTOR APPOINTMENT CANCELLATION AND REFUND POLICY

      1. Vimla Ramkrishna Bajaj Eye Hospital holds the discretion and the right to cancel an appointment any time. When an appointment gets cancelled by Vimla Ramkrishna Bajaj Eye Hospital, the User or the patient will be notified through the User’s contact number.
      2. When a User or a patient books an online doctor appointment, the appointment can be cancelled by the User or the patient till 48 hours from the time of appointment after which the appointment cannot be cancelled.
      3. When a User or a patient books a doctor appointment for a date and time which lies within next 48 hours from the time of booking the appointment, the appointment cannot be cancelled.
      4. When an appointment is cancelled by the User or the patient or by Vimla Ramkrishna Bajaj Eye Hospital, the amount paid online as OPD fee during the appointment booking process, will be refunded within 7 working days to the account of the User.
      5. Users will not be entitled for any refunds in cases where, the Vimla Ramkrishna Bajaj Eye Hospital doctor is unable to meet the User at the exact time of the scheduled appointment time and the User is required to wait, irrespective of the fact whether the User is required to wait or choose to not obtain the medical services from the said doctor at the hospital or clinic.

          6. NOT FOR EMERGENCY USE

The appointment booking facility on the website or Services are not intended to be a substitute for getting in touch with emergency healthcare. If you are an End-User or a patient facing a medical emergency (either on your or another person’s behalf), please contact the hospital directly.

          7. CONTENT OWNERSHIP AND COPYRIGHT CONDITIONS OF ACCESS

      1. The contents listed on the Website are (i) User generated content, or (ii) belong to Vimla Ramkrishna Bajaj Eye Hospital. The information that is collected by Vimla Ramkrishna Bajaj Eye Hospital directly or indirectly from the End- Users shall belong to Vimla Ramkrishna Bajaj Eye Hospital. Copying of the copyrighted content published by Vimla Ramkrishna Bajaj Eye Hospital on the Website for any commercial purpose or for the purpose of earning profit will be a violation of copyright and Vimla Ramkrishna Bajaj Eye Hospital reserves its rights under applicable law accordingly.
      2. Vimla Ramkrishna Bajaj Eye Hospital authorizes the User to view and access the content available on or from the Website solely for ordering, receiving, delivering, and communicating only as per the “Terms” mentioned here on this page. The contents of the Website, information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement, and assembly of content on the Website (collectively, “Vimla Ramkrishna Bajaj Eye Hospital Content”), are the property of Vimla Ramkrishna Bajaj Eye Hospital and are protected under copyright, trademark and other laws. User shall not modify the Vimla Ramkrishna Bajaj Eye Hospital Content or reproduce, display, publicly perform, distribute, or otherwise use the Vimla Ramkrishna Bajaj Eye Hospital Content in any way for any public or commercial purpose or for personal gain.
      3. User shall not access the Services for purposes of monitoring their availability, performance, or functionality, or for any other benchmarking or competitive purposes.

          8. REVIEWS, TESTIMONIALS AND FEEDBACK

By using this Website, you agree that any information shared by you with Vimla Ramkrishna Bajaj Eye Hospital will be subject to our Privacy Policy.

You are solely responsible for the content that you choose to submit for publication on the Website, including any feedback, ratings, or reviews (“Critical Content”). The role of Vimla Ramkrishna Bajaj Eye Hospital in publishing Critical Content is restricted to that of an ‘intermediary’ under the Information Technology Act, 2000. Vimla Ramkrishna Bajaj Eye Hospital disclaims all responsibility with respect to the content of Critical Content, and its role with respect to such content is restricted to its obligations as an ‘intermediary’ under the said Act. Vimla Ramkrishna Bajaj Eye Hospital shall not be liable to pay any consideration to any User for re-publishing any content across any of its platforms.

Your publication of reviews and feedback on the Website is governed by Clause 5 of these Terms. Without prejudice to the detailed terms stated in Clause 5, you hereby agree not to post or publish any content on the Website that (a) infringes any third-party intellectual property or publicity or privacy rights, or (b) violates any applicable law or regulation, including but not limited to the IG Rules and SPI Rules. Vimla Ramkrishna Bajaj Eye Hospital, at its sole discretion, may choose not to publish your reviews and feedback, if so required by applicable law, and in accordance with Clause 5 of these Terms. You agree that Vimla Ramkrishna Bajaj Eye Hospital may contact you through telephone, email, SMS, or any other electronic means of communication for the purpose of:

      1. Obtaining feedback in relation to Website or Vimla Ramkrishna Bajaj Eye Hospital’s services; and/or
      2. Obtaining feedback and testimonial in relation to Vimla Ramkrishna Bajaj Eye Hospital’s services; and/or
      3. Resolving any complaints, information, or queries by Users or patients.

and you agree to provide your fullest co-operation further to such communication by Vimla Ramkrishna Bajaj Eye Hospital.

          9. PROFILE OWNERSHIP AND EDITING RIGHTS

Vimla Ramkrishna Bajaj Eye Hospital ensures easy access to the User’s accounts on the website by providing a tool to update your profile information. Vimla Ramkrishna Bajaj Eye Hospital reserves the right of ownership of all the Users’ profile and photographs and to moderate the changes or updates requested by Users. However, Vimla Ramkrishna Bajaj Eye Hospital takes the independent decision whether to publish or reject the requests submitted for the respective changes or updates. You hereby represent and warrant that you are fully entitled under law to upload all content uploaded by you as part of your profile or otherwise while using Vimla Ramkrishna Bajaj Eye Hospital’s services, and that no such content breaches any third-party rights, including intellectual property rights. Upon becoming aware of a breach of the foregoing representation, Vimla Ramkrishna Bajaj Eye Hospital may modify or delete parts of your profile information at its sole discretion with or without notice to you.

          10. VIMLA RAMKRISHNA BAJAJ EYE HOSPITAL REACH RIGHTS

Vimla Ramkrishna Bajaj Eye Hospital ensures easy access to the User’s accounts on the website by providing a tool to update your profile information. Vimla Ramkrishna Bajaj Eye Hospital reserves the right of ownership of all the Users’ profile and photographs and to moderate the changes or updates requested by Users. However, Vimla Ramkrishna Bajaj Eye Hospital takes the independent decision whether to publish or reject the requests submitted for the respective changes or updates. You hereby represent and warrant that you are fully entitled under law to upload all content uploaded by you as part of your profile or otherwise while using Vimla Ramkrishna Bajaj Eye Hospital’s services, and that no such content breaches any third-party rights, including intellectual property rights. Upon becoming aware of a breach of the foregoing representation, Vimla Ramkrishna Bajaj Eye Hospital may modify or delete parts of your profile information at its sole discretion with or without notice to you.

          11. INTERACTIVE AREAS

The Website may provide interactive forms, email subscription sections, forums, newsgroups, bulletin boards and other interactive areas on different sections of the Website. Vimla Ramkrishna Bajaj Eye Hospital may, in its sole discretion, terminate your access to any interactive areas at any time, with or without notice. You are solely responsible for your use of the interactive areas, including:

      1. Your own actions and communications and the consequences of those actions, including the consequences that result from posting communications on the Website and the Content of any of your postings.
      2. Compliance with all rules and procedures of this Website.
      3. Compliance with all applicable domestic and international laws and regulations that relate to your use of the Website.
      4. Ensuring that you provide accurate and complete information when creating a user account; and
      5. Ensuring that all Content and information that you submit does not contain third party copyrighted material or that you are otherwise legally entitled to post the Content and grant Vimla Ramkrishna Bajaj Eye Hospital the licenses set forth herein.

          12. NEWSLETTERS AND EMAIL COMMUNICATIONS:

By submitting your email address to the Website, you consent to be placed on Vimla Ramkrishna Bajaj Eye Hospital’s mailing lists and thereby receiving e-mail correspondence from Vimla Ramkrishna Bajaj Eye Hospital, including newsletters, event advertisements, service information, offers and Website updates. You may remove your e-mail address from the applicable mailing list at any time by clicking the “unsubscribe” link in an e-mail from Vimla Ramkrishna Bajaj Eye Hospital. Although Vimla Ramkrishna Bajaj Eye Hospital will promptly remove your e-mail address from its mailing list, you may still receive any e-mails that are initiated before your e-mail address is removed from the list. You can also contact us and request to remove your email-id from the mailing lists.

          13. SMS AND WHATSAPP COMMUNICATIONS:

By submitting your mobile number or contact number to the Website, you consent to be placed on Vimla Ramkrishna Bajaj Eye Hospital’s User’s database or list and thereby receiving SMS, message, media correspondence from Vimla Ramkrishna Bajaj Eye Hospital, including event advertisements, service information, offers and Website updates. You can contact us and request to remove your email-id from the Vimla Ramkrishna Bajaj Eye Hospital’s database or lists.

3. RIGHTS AND OBLIGATIONS RELATING TO CONTENT

1. As mandated by Regulation 3(2) of the IG Rules, Vimla Ramkrishna Bajaj Eye Hospital hereby informs Users that they are not permitted to host, display, upload, modify, publish, transmit, update, or share any information that:

      1. belongs to another person and to which the User does not have any right to.
      2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically
      3. objectionable, disparaging, relating, or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever.
      4. harm minors in any way.
      5. infringes any patent, trademark, copyright, or other proprietary rights.
      6. violates any law for the time being in force.
      7. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature.
      8. impersonate another person.
      9. contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer resource.
      10. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

          2. Users are also prohibited from:

      1. violating or attempting to violate the integrity or security of the Website or any Vimla Ramkrishna Bajaj Eye Hospital content.
      2. transmitting any information (including job posts, messages, and hyperlinks) on or through the Website that is disruptive or competitive to the provision of Services by Vimla Ramkrishna Bajaj Eye Hospital.
      3. intentionally submitting on the Website any incomplete, false, or inaccurate information.
      4. making any unsolicited communications to other Users.
      5. using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars, or intelligent agents) to navigate or search the Website.
      6. attempting to decipher, decompile, disassemble, or reverse engineer any part of the Website.
      7. copying or duplicating in any manner any of the Vimla Ramkrishna Bajaj Eye Hospital Content or other information available from the Website.
      8. framing or hot linking or deep linking any Vimla Ramkrishna Bajaj Eye Hospital Content.
      9. circumventing or disabling any digital rights management, usage rules, or other security features of the Software.

3. Vimla Ramkrishna Bajaj Eye Hospital, upon obtaining knowledge by itself or been brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information as mentioned above, shall be entitled to disable such information that is in contravention of Clauses 3.1 and 3.2. Vimla Ramkrishna Bajaj Eye Hospital shall also be entitled to preserve such information and associated records for production to governmental authorities for investigation purposes.

4. In case of non-compliance with any applicable laws, rules or regulations, or the “Terms” (including the Privacy Policy) by a User, Vimla Ramkrishna Bajaj Eye Hospital has the right to immediately terminate the access or usage rights of the User to the Website and Services and to remove non-compliant information from the Website.

5. Vimla Ramkrishna Bajaj Eye Hospital may disclose or transfer User-generated information to its affiliates or governmental authorities in such manner as permitted or required by applicable law, and you hereby consent to such transfer. The SPI Rules only permit Vimla Ramkrishna Bajaj Eye Hospital to transfer sensitive personal data or information including any information, to any other body corporate or a person in India, or located in any other country, that ensures the same level of data protection that is adhered to by Vimla Ramkrishna Bajaj Eye Hospital as provided for under the SPI Rules, only if such transfer is necessary for the performance of the lawful contract between Vimla Ramkrishna Bajaj Eye Hospital or any person on its behalf and the User or where the User has consented to data transfer.

4. TERMINATION

1. Vimla Ramkrishna Bajaj Eye Hospital reserves the right to suspend or terminate a User’s access to the Website and the Services with or without notice and to exercise any other remedy available under law, in cases were,

      1. a User breaches any terms and conditions mentioned on this page.
      2. A third-party reports violation of any of its right because of your use of the Services.
      3. Vimla Ramkrishna Bajaj Eye Hospital is unable to verify or authenticate any information provide to Vimla Ramkrishna Bajaj Eye Hospital by a User.
      4. Vimla Ramkrishna Bajaj Eye Hospital has reasonable grounds for suspecting any illegal, fraudulent, or abusive activity on part of such User; or
      5. Vimla Ramkrishna Bajaj Eye Hospital believes in its sole discretion that User’s actions may cause legal liability for such User, other Users or for Vimla Ramkrishna Bajaj Eye Hospital or are contrary to the interests of the Website.

2. Once temporarily suspended, indefinitely suspended or terminated, the User may not continue to use the Website under the same account, a different account or re-register under a new account. On termination of an account due to the reasons mentioned herein, such User shall no longer have access to data, messages, files, and other material kept on the Website by such User. The User shall ensure that he/she/it has continuous backup of any medical services the User has rendered in order to comply with the User’s record keeping process and practices.

3. Vimla Ramkrishna Bajaj Eye Hospital may immediately terminate these Terms & Conditions with or without cause, and with or without notice, at any time (including where you repeatedly infringe the intellectual property of others with the Consent that you post to the Website). Such termination shall take effect immediately unless Vimla Ramkrishna Bajaj Eye Hospital provides otherwise in any notice.

5. LIMITATION OF LIABILITY

In no event, including but not limited to negligence, shall Vimla Ramkrishna Bajaj Eye Hospital , or any of its directors, officers, employees, agents or content or service providers (collectively, the “Protected Entities”) be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the Website or the content, materials and functions related thereto, the Services, User’s provision of information via the Website, lost business or lost End-Users, even if such Protected Entity has been advised of the possibility of such damages. In no event shall the Protected Entities be liable for:

  • provision of or failure to provide all or any service by Practitioners to End- Users contacted or managed through the Website.
  • any content posted, transmitted, exchanged, or received by or on behalf of any User or other person on or through the Website.
  • any unauthorized access to or alteration of your transmissions or data; or
  • any other matter relating to the Website or the Service.

6. RETENTION AND REMOVAL

Vimla Ramkrishna Bajaj Eye Hospital may retain such information collected from Users from its Website or Services for as long as necessary, depending on the type of information; purpose, means and modes of usage of such information; and according to the SPI Rules. Computer web server logs may be preserved as long as administratively necessary.

7. INDEMNIFICATION:

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Vimla Ramkrishna Bajaj Eye Hospital and its successors and affiliates, as well as its officers, directors, employees, volunteers, agents, licensors, and suppliers, from and against any damages or claims, actions or demands, liabilities and settlements, including without limitation, reasonable legal and accounting fees, regardless of whether they are attributable to any act or omission of Vimla Ramkrishna Bajaj Eye Hospital and its successors and affiliates, in connection with: (1) your use of the Website, (2) your breach of these Terms, (3) your negligent or wrongful conduct, (4) your access to or use of any third party website linked to from the Website, (5) Content posted by you, (6) your violation of these Terms or your violation of any third party right, including without limitation any trademark, copyright or other proprietary or privacy right, or (7) the infringement by you of any right of any person or entity. This indemnification provision shall apply to third-party claims as well as claims between the parties to these Terms.

8. CONTACT INFORMATION AND GRIEVANCE TEAM

1. If a User has any questions concerning Vimla Ramkrishna Bajaj Eye Hospital , the Website, this Agreement, the Services, or anything related to any of the foregoing, Vimla Ramkrishna Bajaj Eye Hospital customer support can be reached at the following email address: manager.vrbeh@nbjk.org  or via the contact information available from the following hyperlink: https://bajajeye.com/contact-us/

If you have any grievance with respect to the Website or the service, including any discrepancies and grievances with respect to processing of information, you can contact our Grievance Team at:

Vimla Ramkrishna Bajaj Eye Hospital

Bilasi Mod, Near Canara Bank, Deoghar 814112

Phone: 9935317006

Email: manager.vrbeh@nbjk.org; anand@nbjk.org

          2. WAIVER:

No provision of this Agreement or “Terms” shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by Vimla Ramkrishna Bajaj Eye Hospital. Any consent by Vimla Ramkrishna Bajaj Eye Hospital to, or a waiver by Vimla Ramkrishna Bajaj Eye Hospital of any breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

         3. WEBSITE UPTIME, UPKEEP:

The Content of the Website is subject to change anytime without notice, including to correct any errors or omissions in any portion of the Website. At any time, Vimla Ramkrishna Bajaj Eye Hospital may terminate, change, or suspend any aspect of the Website, temporarily or permanently, without notice to you. Vimla Ramkrishna Bajaj Eye Hospital is not obligated to continue to support or update the Website. Vimla Ramkrishna Bajaj Eye Hospital may impose limits on certain features or services or restrict your access to parts, or all of, this Website. While we will take all reasonable steps to ensure that our website is available 24 hours a day, 365 days per year, website do sometimes encounter downtime due to the server and other technical issues. Where possible, we will try to give our users warning of maintenance issues but shall not be obligated to do so. You acknowledge and agree that Vimla Ramkrishna Bajaj Eye Hospital and its successors and affiliates shall not be liable to you or any third party if Vimla Ramkrishna Bajaj Eye Hospital exercises any of these rights.

While we take every effort to ensure that all content provided on the Website does not contain computer/internet viruses and /or harmful materials, you should take reasonable and appropriate precautions to scan for computer viruses or otherwise protect your computer/mobile device and you should ensure that you have a complete and current backup of applicable items on your computer/mobile device. We disclaim any liability for the need for services or replacing equipment or data resulting from your use of the Site. While every effort is made to ensure smooth and continuous operation, we do not warrant the Site will operate error-free.

          4. MODIFICATIONS TO THE TERMS & CONDITIONS:

Vimla Ramkrishna Bajaj Eye Hospital may, at any time and in its sole discretion, amend these Terms & Conditions by posting the amended Terms to this Website and you agree to be bound by these modifications. Any modifications shall become effective immediately upon posting. You should periodically review the most up-to-date version of these Terms & Conditions for any changes.

          5. GENERAL:

The headings contained in above mentioned “Terms” or on this “Terms & Conditions” page are for convenience only and are not to be used in interpreting these Terms & Conditions. The provisions of these Terms & Conditions are severable. In the event any provision of these Terms shall, in whole or part, be determined to be void for any reason, the remaining provisions will remain in full force and effect. Vimla Ramkrishna Bajaj Eye Hospital’s failure or delay in exercising or enforcing any right under these Terms & Conditions shall not operate as a waiver or relinquishment of any right. No waiver of any of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.